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All our products are covered by a 24 months manufacturer's warranty. The exact warranty period is given in the description of each of the product. Any damage that results from a manufacturing defect that appeared during this period is covered free of charge with repair or complete replacement of equipment with a new one. After the warranty expires we offer our customers affordable post-warranty service.
HASSLE-FREE RETURNS, EXCHANGE AND COMPLAINTS PROCEDURES.
By purchasing equipment in our store, you can be sure of trouble-free and timely exchange, return and eventual complaints procedures. All procedures with ready-made forms are available on the website: Exchanges, returns, complaints.
FULL CONTROL OVER REPORTED COMPLAINTS AND THE POST-WARRANTY SERVICE
All exchange, return and complaint procedures are carried out in our Electronic Customer Service System, thanks to which you will have full control over the processing of your application. You will be informed about the stages of your application electronically (to email address provided in the account).